Terms of service

Terms of Service

Welcome to our online store! By using our website and purchasing our products, you agree to the following terms and conditions. Please take a moment to read them carefully.

Ordering

  • All orders are subject to availability. We do our best to keep our stock updated, but in rare cases, items may sell out.

Pricing and Payment

  • All prices are listed in Canadian dollars (CAD) and are subject to change without notice.
  • We accept major credit cards and other secure payment options through our website.

Shipping and Delivery

  • Shipping times and rates are outlined in our shipping policy. We aim to deliver your order promptly, but we cannot guarantee delivery dates due to unforeseen delays.
  • Customers are responsible for providing accurate shipping information. We are not responsible for orders lost due to incorrect addresses.

Returns and Refunds

  • Due to the nature of our products, we cannot accept returns. If your order arrives damaged or there’s an issue, please contact us at roseannaspeppers@gmail.com within 48 hours, and we’ll work to resolve it.

Product Information

  • We strive to provide accurate descriptions and images of our products, but slight variations may occur.
  • Our marinated peppers are for culinary use only and should be stored according to the instructions on the label.

Website Use

  • You agree not to misuse our website, attempt to hack it, or use it for illegal purposes.
  • We reserve the right to modify or discontinue our website without notice.

Liability

  • Our liability is limited to the value of your purchase. We are not responsible for indirect, incidental, or consequential damages arising from the use of our products or website.

Changes to Terms

  • We may update these terms from time to time. Please review them periodically for any changes. Your continued use of our site signifies your acceptance of the updated terms.

Contact Us

If you have questions about these Terms of Service, please reach out to us at roseannaspeppers@gmail.com.

Thank you for choosing our marinated peppers and supporting our small business!